profile

SMB FinanceOS

THE OPERATING CYCLE: THE KEY TO SUSTAINABLE GROWTH


video preview

The Operating Cycle: The Key to Sustainable Growth

Last week, we talked about the planning cycle. When done well, the planning cycle can lead to the growth or operating cycles. But if you haven’t gone through an operating cycle, a growth cycle could break your business. So today, we’re going to talk about the purpose and rhythms of the operating cycle, as well as how you build a culture that values the operating cycle.

Everyone gets excited for growth, but very few get excited for consistent execution. Small businesses that are growing can look really successful for a long time… until they’re not.

And that “not” comes because they didn’t set up the consistent rhythms that are needed to continue growing their business.

When you start with planning, you get clarity. When you then transition to an operating cycle, you get rhythm and resiliency.

The Operating Cycle is what keeps the plan alive long enough to work. It’s how you turn strategy into predictable performance… not through brilliance or hustle, but through rhythm and discipline.

And I want to be clear: this isn’t about perfection. It’s about predictability. Structure gives you the space to lead, think, and improve no matter what goes wrong.

When you don’t have the structure, each week means a new problem and more panic. Business is weird in that we can go from one panic to the next. By creating the right operating rhythms, we can navigate that panic more consistently.

THE RHYTHMS OF THE OPERATING CYCLE

THE FINANCIAL RHYTHM

Without cash, a business dies. It’s the heartbeat. The run a good operation, you need a deep understanding of cash in your business. When you understand its rhythm, you build confidence and eliminate surprises.

To optimize the finance rhythm within the operating cycle, you need consistency:

  • Weekly financial review: Build a 13-week cash flow forecast and monitor key financial metrics—cash, AR, and AP. These metrics reveal whether the business is healthy and give you a short-term radar for liquidity and build confidence.
  • Monthly close and review: Inconsistent accounting rhythms make it hard to rely on your numbers. By closing the books quickly, accurately, and on a consistent schedule, you build a reporting system that the business can rely on. Close the books as fast as possible (set a goal for 5 or 10 days) and create a reporting package that everyone can learn from.
  • Quarterly forecast update and reporting: We talked about the forecast in the planning cycle, so I want to focus on the other quarterly reporting here, which is specialized reporting. Some things are best to review on a longer time horizon and this is where we should do it. Break down revenue by product or segment and analyze your key accounts. By doing this on a, rhythm you can see trends you might have otherwise missed.

Financial clarity gives leadership confidence, and confident leadership builds calmer, steadier businesses.

By keeping these rhythms, you create stability that ultimately builds a great foundation for a business to catapult itself into the growth cycle.

THE TEAM RHYTHM

The team rhythm keeps everyone rowing in the same direction. This can look like:

  • Weekly leadership huddles that keep priorities visible and blockers cleared. This is also where we review key action-based KPIs, like sales pipeline velocity, marketing qualified leads, close rate, retention, or average deal size. Reviewing these as a team ensures the entire team understands where we are and what action is needed. These reviews align everyone on the financial pulse of the business, reinforcing that every department’s success ultimately shows up in the numbers.
  • Monthly departmental reviews tie execution back to metrics and accountability.
  • Shared scoreboards make performance transparent, both leading and lagging indicators. If you want to go deeper on how to select meaningful KPIs that actually drive outcomes, check out the KPI course I wrote. It’s a practical guide to identifying the right metrics for your business.

Boring meetings done consistently beat exciting meetings done occasionally. Consistent alignments sets you up to execute and achieve your goals, which means you’re more likely to enter into a growth cycle.

THE SYSTEM RHYTHM

Great operators don’t run perfect systems. They run learning systems. To enter into a growth cycle, you need to setup systems that allow your business to grow without growing pains.

This looks like:

  • Quarterly process tune-ups: fix one bottleneck per quarter, led by the right functional owner who understands the process deeply. This slow march compounds over time.
  • Documentation updates: Capture what worked and what didn’t so that institutional knowledge doesn’t disappear with turnover. I love creating job rotations so that more than one person inside the business knows the job and we ensure information isn’t siloed.
  • Automation reviews: Ask, “What still requires us?” and eliminate it. These should be cross-functional efforts that bring together finance, operations, and tech. The right people here are curious, analytical, and empowered to challenge assumptions about how things have always been done. Having this type of person can transform a business.

Each cycle is a feedback loop. The more you refine it, the more efficient you become. Improvement compounds.

BUILDING AN OPERATING CULTURE

A strong operating rhythm builds a resilient business. But to make it a part of your culture, you can’t leave it to chance.

Here’s how great companies make it cultural:

  • Consistent Cadence: Every week, month, and quarter has a purpose.
  • Clear Ownership: Every rhythm has a leader who runs it.
  • Broad Visibility: Everyone sees the score—metrics, dashboards, and progress.
  • Boring Consistency: You don’t skip rhythms because you’re busy; you keep them because you’re busy.
  • Learning Focus: Each review ends with reflection and one improvement.

When rhythm becomes culture, execution becomes effortless. The business starts to self-correct. Leadership can step away without losing momentum.

The goal isn’t control… it’s confidence and execution. Rhythm builds both.

When your planning gives clarity and your operations build rhythm, growth becomes the natural next step.

Next, we’ll look at the Growth Cycle and **how to scale without breaking the system that got you here.

Thanks for reading–see you next week,

Work with me

Need more than this newsletter? You may not know, I have other ways we can work together. Check them out:

  1. Join the Cohort: Learn the financial fundamentals you need to run your business.
  2. Hire a Fractional CFO: We help businesses between $1-30 million in revenue use their numbers strategically.

SMB FinanceOS

Get smarter about business finance in 5 minutes a week. Join 35k+ business owners and leaders learning financial statements and growing their business, for free.

Share this page