A few years back, I heard a story from a business owner who told me what turned out to be a horror story. This owner had planned to hold his business forever, but then sudden health issues came up, and he found himself in a situation where he had to sell his business quickly. Because he hadn't been planning on selling, he'd been operating loosely. Personal expenses ran through the company.The books weren’t buttoned up.Processes lived in his head, not in SOPs. None of that mattered day to day....